About Us

We were founded to change the way technology is delivered and used in businesses

Total commitment.

We approach every project and every environment as if it were our own, ensuring continuity, stability, and compliance in our day-to-day operations.

Engineering with a business mindset.

Technology isn’t defined solely by engineering. We’re genuinely interested in understanding the business context, its priorities, and its limitations, so we can focus our technical decisions on what truly adds value.

Transparent, long-term relationships.

We build relationships based on trust, acting with transparency in every decision and striving to create value for our clients, our team, and everyone involved.

Support.

We stay in close contact with our clients at all times, even after implementation, to ensure that the technology fulfills its purpose in their operations.

Assertive resolution.

We address needs in a practical and effective way, focusing on clear solutions that prevent friction and keep operations running smoothly.

They Trust Us

Our Philosophy

We believe in building high-value relationships.

Our approach is based on ongoing support, a personal touch, and a genuine commitment to our clients. We are involved in every stage, recognizing that technology is not just a project, but a critical part of their operations.

Our History

We were born to change the rules.

In 2015, we founded Sinaptic with a clear mission: to transform the way companies experience technology. We didn’t want to be just another vendor; we wanted to be the tool that truly enhances connectivity and digital protection within the business ecosystem.

Dissatisfaction

Real solutions, not hidden agendas.

We see a market full of overblown solutions that are out of touch with the client’s reality. We decided to break away from that by committing to transparency: consulting based on real analysis and straightforward recommendations, always focused on truly solving problems.

Evolution

From strategy to full execution.

Our clients drove us to go further. What began as strategic consulting evolved into a comprehensive offering. Today, we combine expert guidance with the provision of advanced technology to deliver tangible results and secure environments.

Our Passion

A healthy obsession with resolution.

We love what we do. We work with technical depth and an unwavering passion for finding the most suitable solution for your organization’s growth. If there is a problem, we are there to solve it at the root.

International expansion

We grow without borders.

Our evolution has led us to expand our capabilities into international markets, with the aim of leveraging the experience and knowledge gained in highly demanding environments. Over time, we have worked with organizations across various industries, navigating complex scenarios that have enabled us to develop a robust, adaptable, and results-oriented approach. As part of this growth, we launched operations in Canada in 2023 by establishing Sinaptic in Quebec, and subsequently expanded our presence to Austin, Texas. Today, this expansion allows us to support our clients across diverse markets while maintaining the same level of expertise, close partnership, and commitment that defines us.

Value Proposition

Genuine relationships, high-performance results.

We build trusting relationships with specialized consultants who are committed to your business’s purpose. Your security and connectivity are what drive us. Protecting the present, connecting the future!

Key Figures

+1,700
projects successfully completed at 150 companies; international experience in the Americas and Europe

96.7%
customer satisfaction. More than a decade of delivering real value.

0%
Zero critical incidents among customers where we have implemented cybersecurity strategies.

Value Proposition

Genuine relationships with highly specialized consultants who are committed to your business’s purpose.

Protecting the Present

Connecting the Future

Genuine Relationships and Real Support

We build relationships based on trust and support our clients as strategic partners.

Synergy with Technology Leaders

We partner with leading manufacturers and technologies to offer innovative and effective solutions.

Empowerment, without dependence

We empower internal teams to operate autonomously and with technological control.

Applied and measurable precision

We implement efficient solutions that deliver clear, measurable, and performance-driven results.

Anticipation and Prevention

We identify and resolve issues before they impact business operations.

Sinaptic Québec, QC

125 Boul Charest Est, Porte 200
Québec, QC, G1K 3G5

Sinaptic CDMX, MX

Av. Paseo de la Reforma 483, Int S1400 P14
Col. Cuauhtémoc, Del. Cuauhtémoc
Ciudad de México, 06500

Sinaptic Mérida, YUC

Torre Magnia, Calle 15 Número 503, Piso 7 Int 703
Fracc. Altabrisa, Mérida, Yucatán, CP 97130

Sinaptic Austin, TX

201 W. 5th Street, 11th Floor
Austin, TX 78701

International Presence

We have sales and operations offices in strategic locations throughout Mexico, the United States, and Canada. We will always be by your side, identifying and implementing the most appropriate solution for your organization’s growth.

Contact Sinaptic

Let’s talk about the goal you want to achieve, the initiative you’re currently working on, or the challenge you’re looking to solve. We’ll help you assess it with clarity, a business-first approach, and a solid technical vision.

Let's work on what you need to resolve

One of our specialists will contact you to assess the situation, the risks, and the best course of action.